Contact Us
We're here to help you with your durable medical equipment needs. Whether you have questions about our products, need assistance with an order, or require support, our team is ready to assist you. Please use the information below to get in touch with us.
Shipping
We ship all to the contiguous United States. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We use all USPS and UPS. We also offer local delivery.
You’ll be asked to select a delivery method during checkout.
View our Shipping policy for more information
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. View our return policy or email us directly and we’ll take you through the process.
How long do I charge my scooter or power wheelchair?
If you use your product daily, charge its batteries as soon as you finish using it for the day. We recommend charging your product’s batteries for at least 8 to 14 hours after daily use.
If you use your product less frequently, we recommend charging the batteries 8-14 hours twice a week for a maintenance charge. We do not recommend charging the batteries for longer than 14 hours.
Refer to the product manual supplied with the battery charger for manufacturer-specific charging instructions.
Please check out our Product Video Library for more information.
Get in Touch
We are available to answer all your questions by phone during normal business hours.
Send us an email and we will get back to you as soon as possible.
Find us
Hours:
Mon-Fri: 10 AM - 4 PM
Saturday & Sunday: Closed
We are located between 12 and 13 Mile Rd. on Orchard Lake Rd.